Pricing

Our Pricing

Choose from our variety of support plans
SMALL BUSINESS PACKAGE
Ideal for small businesses and startups. This, however, does not mean a compromise in service.
> Based on 1-4 users
OFFSITE SUPPORT
Protect your business from the problems caused by IT gremlins. This, however, does not mean a compromise in service.
> Ticket-based workflow
> Ticket escalation with steps to resolution
> IT support via telephone & email
> Same day remote response, next day onsite response
> PC & Mac support
> Next business day onsite response for faults that cannot be resolved remotely
> Full site audit & detailed document set
> Red, Amber Green Report & Three Year Roadmap
> Managed Licensing, Software & Warranty Renewals
> Includes 24/7 Server monitoring of 1 per 10 users
ADVANCED ONSITE SUPPORT
Our Advanced IT maintenance covers everything your business needs. Our onsite package includes unlimited onsite visits!
> Ticket-based workflow
> Ticket escalation with steps to resolution
> IT support via telephone & email
> Same day remote response, next day onsite response
> PC & Mac support
> Next business day onsite response for faults that cannot be resolved remotely
> Full site audit & detailed document set
> Red, Amber Green Report & Three Year Roadmap
> Managed Licensing, Software & Warranty Renewals
> Includes 24/7 Server monitoring of 1 per 10 users
> Unlimited* Onsite Support
EXECUTIVE ONSITE VISIT
Never worry about your IT maintenance costs again. Our onsite package includes weekly onsite routine checks & site visits as required at no extra charge! There are no additional costs other than parts.
> Ticket-based workflow
> Ticket escalation with steps to resolution
> IT support via telephone & email
> Same day remote response, next day onsite response
> PC & Mac support
> Next business day onsite response for faults that cannot be resolved remotely
> Full site audit & detailed document set
> Red, Amber Green Report & Three Year Roadmap
> Managed Licensing, Software & Warranty Renewals
> Includes 24/7 Server monitoring of 1 per 10 users
> Unlimited* Onsite Support
> Follow the sun helpdesk service: London & Pittsburg, California, USA
> Scheduled Onsite Engineer Visit
> Onsite Network Optimisation
> Dedicated Onsite Engineer
> Dedicated Account Manager

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